E-Commerce
Tiffany & Co.
Opening Strategy
In a strategic partnership with Tiffany & Co., we ran holiday AI messenger chatbot ads in collaboration with Snaps (Quik) designed to engage consumers and drive purchases by facilitating seamless shopping experiences. Amid the challenges of COVID-19, we also pivoted to promote safe in-store appointment bookings in the U.S. and Canada, encouraging continued customer visits at Tiffany’s retail locations.
Endgame
This project showed us the value of conversational AI messenger chatbots. Through them, we were able to transform how customers interacted with Tiffany’s high-end jewelry offerings during holiday shopping periods.
ROAS
44.4X
Generated Revenue
$5,000,000
People Reached
6.5 Million
